Privacy and Cookie Policy

Last Updated June 1, 2024

Data Nebula Intelligence Inc.

Introduction

Welcome to the Trenz application (hereinafter referred to as the "App" or "Trenz") provided by Data Nebula Intelligence Inc. This Privacy Policy is designed to clearly and transparently explain how we collect, use, protect, and share your personal information. We understand the importance of privacy and are committed to protecting your personal data.

By using the Trenz App, you acknowledge that you have read and agree to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue using our App.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

  • Account Information: Name, email address, phone number, etc. that you provide when registering or using our services.
  • Transaction Information: Purchase records, billing information, etc.
  • User Content: Content you post, upload, or share within the App.

1.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers (such as Apple IDFA).
  • Usage Data: How you use our App, including browsing activity, feature usage, and interaction data.
  • Location Data: We collect location information only when you grant permission.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information and improve user experience.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our App and services
  • Process transactions and send related notifications
  • Respond to your comments, questions, and requests
  • Analyze usage trends and optimize user experience
  • Detect, investigate, and prevent fraudulent activities
  • Send product updates and marketing information (which you can opt out of at any time)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third parties who help us deliver services (such as payment processing, data analysis, email delivery), who are bound by confidentiality obligations.
  • Compliance and Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: If Trenz is involved in a merger, acquisition, or asset sale, your information may be transferred.
  • With Your Consent: We may share information with others with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure.

5. Your Privacy Choices and Rights

Depending on your location, you may have the following rights under applicable law:

  • Right to Access: View the personal information we hold about you
  • Right to Rectification: Update or correct your personal information
  • Right to Erasure: Request deletion of your personal information in certain circumstances
  • Right to Object: Object to our processing of your personal information
  • Right to Data Portability: Receive a portable copy of the personal information you provided to us

To exercise these rights, please contact us using the information provided below.

5.1 Opt-Out Options

  • Push Notifications: You can adjust notification preferences in your device settings at any time
  • Marketing Emails: Every marketing email contains an unsubscribe link
  • Ad Tracking: You can limit ad tracking in your device settings (for iOS devices: Settings > Privacy > Tracking)

6. Children's Privacy

Our App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you discover that we may have collected information from a child, please contact us immediately.

7. International Data Transfers

We may process and store your information globally. By using our App, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

8. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and recommend that you review their privacy policies.

9. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated through in-app notifications or email. Continued use of our App constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, suggestions, or complaints, please contact us:

  • Email: privacy@trenz.ai
  • Company Name: Data Nebula Intelligence Inc.
  • Mailing Address: 324 Alviso Ter, Sunnyvale, CA, 94085